Operational Excellence & Customer/Distributor Service Director Executive Committee member, AXA Insurance
Vassilis Toulias is an Electrical and Computer Engineer from National Technical University of Athens (NTUA) with an MBA degree from ALBA Graduate Business School (Valedictorian of 2010).
He has joined AXA from 2011, the largest insurance company in the world, with 103 million customer and 166.000 employees across 64 countries, and the no.1 Insurance Brand for 8th consecutive year (Interbrand). His role is the Director of Operational Excellence and Director of Customer & Distributor Service. He is the Head of Transformation of the company, and has already completed the setup of the PMO office and the establishment of Portfolio, Program & Project management processes.
In the past he has launched his own technology startup, and also has worked on technology firms in the roles of Consulting, Project Management and IT Architecture.
He is certified by the Project Management Institute (PMP) and the Chartered Insurance Institute (Cert CII). He is a member of the Association of Representatives & Executives of Insurance Companies, as well as a member (and former BoD member) of MENSA Greece.